Shipping policy

At TGC Gear, we offer FREE tracked shipping on all U.S. orders, with no minimum purchase required. Most orders arrive within 7–10 days of being placed.

1. Shipping Destinations

We currently ship to addresses within the United States only.

2. Shipping Costs

Enjoy free shipping on every order, regardless of order value. There are no minimum purchase requirements or hidden shipping fees.

3. Order Processing

Orders are typically processed and shipped within 1–2 business days.

Business days are Monday through Friday, excluding U.S. public holidays.

4. Estimated Delivery Time

Most orders arrive within 7–10 days from the date of purchase, including processing and transit time.

Please note that delivery times are estimates and are not guaranteed. Shipping may take a few additional days during holidays, peak shopping seasons, or unexpected carrier delays.

5. Order Tracking

Once your order ships, you'll receive a shipping confirmation email with your tracking number.

Tracking information may take a few days to update after shipment. This is normal and doesn't necessarily mean your package is delayed.

6. Address Changes

Need to update your shipping address? Contact us at support@tgcgear.com as soon as possible.

We'll do our best to make changes before your order ships. Unfortunately, we cannot guarantee address changes once an order has been dispatched.

7. Late, Lost, or Damaged Packages

We want every order to reach you safely.

  • Late or lost packages: If your order hasn't arrived within 30 days after shipment, we'll offer a free replacement or a full refund.

  • Damaged items: If your order arrives damaged, please email us with a photo of the item and packaging. We'll help resolve the issue according to our Refund Policy, including covering return shipping costs for damaged products.

8. Contact Us

Have a question about your order or delivery? We're here to help!

Email: support@tgcgear.com

Response time: Within 1 business day.

Thank you for shopping with TGC Gear. We appreciate your trust and are committed to making your shopping experience simple, reliable, and worry-free.